Have you placed a hold on an item and never gotten a call or e-mail about it? It could be that the information in your library record is outdated! 30% of books and other materials that people request never get picked up, and at least some of this is due to phone numbers and e-mails having changed, leaving the library with no way of getting hold of you in time before the item goes back. Please let the library know if your phone number has changed, OR if you’d like to switch to e-mail notification. E-mail notification is automated, so it’s faster – and it also protects that important “your book is here!” message from being forgotten or deleted by a loved one!
Have Your Holds Gone Missing?
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